Refund policy


Our Exchange & Return Policy


We know that you will love what you ordered but if something doesn't work out, we will gladly accept any regular priced unwashed and unworn merchandise in its original condition within 14 days of the delivered date for returns or exchanges with the original tags and hygienic liners in place. We will not accept any damaged merchandise due to improper care or worn items. 
A free return label will be provided for packages shipped within 14 days.


All sale items are FINAL SALE.
FINAL SALE items are not eligible for return or exchange.


Looking to exchange or return? Click Here

Please have your order number and shipping zip code in hand which can be found on either your Next by Athena order confirmation email or packing slip.

International orders do not qualify for free return/exchange shipping.Special offers may be subject to reduction by a return/exchange or cancellation. Next by Athena will not be responsible for lost or damaged packages. We cannot accept COD shipments. Please keep a copy of your tracking number so you can track it as well. No refunds can be issued for any amount purchased through another website/source other than Next by Athena (i.e. LivingSocial, Groupon, etc).The processing time for returns/exchanges ranges from 1-4 business days upon receipt. During our peak season (February 15th - September 30th) there may be a delay in processing time.If you need immediate assistance, please e-mail us at info@nextbyathena.com.